Cancellation, Rescheduling & Refund Policy

Gold Lotus Artistry requires at least 72 hours’ notice to cancel or reschedule an appointment. This gives us a reasonable opportunity to offer the reserved time to another client.

Late Cancellations, Rescheduling and No-Shows

Cancellations or rescheduling requests received less than 72 hours before the appointment are subject to a $50 fee. A client who does not arrive for the scheduled appointment and does not provide notice will be treated as a cancellation within the 72-hour window and will also be subject to the $50 fee. The fee must be paid before another appointment can be scheduled.

Deposits, Payments and Refunds

All appointment deposits, booking payments and account credits are nonrefundable, except when required by law or when Gold Lotus Artistry cancels an appointment and cannot provide the service or a reasonable alternative. Payments remain attached to the original client’s Gold Lotus account.

Transferable Account Credit

Account credit may be applied to any eligible service with any Gold Lotus artist, subject to service suitability and appointment availability. Credit cannot be transferred to another person. If the newly selected service costs more than the available credit, the client is responsible for the difference. If the service costs less, the remaining credit stays on the same client’s account for a future eligible service.

Contact Us

Please call or text 609-384-5687 as soon as possible if you need to cancel or change an appointment. By scheduling an appointment or submitting payment, the client acknowledges this cancellation, rescheduling, transfer and refund policy.